Senior Manager – Sales Training

Position: Senior Manager – Training & Quality
Experience Required: 6+ years
Timings: 7:00 PM – 4:00 AM (PKT)
Location: Lahore (On-site)
Role Overview
We are seeking a strategic and performance-driven
Senior Manager – Training & Quality
to lead the QA and Training functions for our SDR team. This role will be responsible for elevating call quality, improving lead conversion rates, and ensuring we consistently deliver high-quality, sales-ready leads to our vendor partners.

The ideal candidate combines strong sales process understanding, coaching expertise, analytical capability, and a structured approach to performance improvement.

Key Responsibilities

• QA & Training Oversight
• Lead and manage the Quality Assurance and Training teams.
• Establish clear quality benchmarks aligned with business and vendor expectations.
• Ensure consistency in lead qualification standards and call excellence.
• Call Quality & Conv...