Senior Manager, Self Help Groups

1. KEY RESPONSIBILITIES:

1. Segment Growth & Business Development

• Implement strategies to expand the self-help groups portfolio in alignment with Retail Banking goals.
• Drive acquisition, retention, and cross-sell initiatives to achieve growth and profitability targets.

• Monitor portfolio performance and recommend tactical actions to sustain momentum.

2. Proposition Development & Portfolio Management

• Design and deliver products and services that address the financial needs of self-help groups.
• Enhance offerings to support credit, savings, and investment requirements.

• Track and report on portfolio trends, ensuring solutions remain competitive and relevant.

3. Customer & Stakeholder Engagement

• Build and maintain strong relationships with self-help groups, community organizations, and partners.
• Act as a liaison to ensure responsive solutions...