Senior Manager, Service Delivery

Senior Manager, Service DeliveryBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Senior Manager - Service Delivery working on site in Mexico City, you'll be a part of bringing humanity to business.
#experienceTTECOur employees have spoken.Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico says it all!
**What You'll be Doing**Do you have a passion for leading, mentoring and coaching?
Looking for an opportunity to learn more about the industry and gain direct management experience?
You'll support and motivate managers to make sure they're on track to meet goals and motivate their teams.You'll work to find answers, resolve issues, provide feedback and know when to escalate to the next level of support while ensuring quality customer experience on every call.You're instrumental in creating and maintaining a positive work environment.You'll report to the Direct...