Senior Manger Process Transformation and Large programs

Job Description

WHAT IS THE OPPORTUNITY?Lead the transformation of our Cash management Operations Center and be the liaison between Payment Trade Operations and the Digital Product teams. Drive change towards digital capabilities, as well as build the future of operations. Re-imagine and design work related to supporting RBC Edge and Commercial Servicing programs. Deliver transformational changes that achieve measurable improvements in both process efficiency and employee satisfaction. Deliver strategic insights to Lines of Business and Partners, along with responsible for optimizing and transforming operational processes based on unique end-to-end view of rework and costs.WHAT WILL YOU DO?

Accountable for driving, transforming, and executing our future operations model, aligning our teams and processes based on new and future digital capabilities.

Provide guidance and consulting support to product teams, leveraging client insight...