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Senior Market Research Manager, Customer Experience

Ipsos
Full-time Toronto, Ontario Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
March 19, 2026
Location:
Toronto, Ontario, Canada

Job Description

What makes this role important at Ipsos?

As a Senior Market Research Manager, you will play a key role in building programs, supporting technology initiatives, and delivering strategic insights to our clients. Your work will require time management skills and keen attention to detail. Your day-to-day responsibilities will include managing CXM platform programs from implementation through to ongoing managed services support. You will work closely with your senior CXM team to ensure quality execution, program value and positive account health.


Please note; this position is a 12 month contracted position covering a maternity leave. You will still be eligible for benefits and PTO.


What you can expect to be doing:

  • Executing all aspects of the research process from questionnaire programming and research design, data collection execution, big data management, analysis, and interpretation of results through to preparation of reports

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    Job Overview

    Job Type: Full-time
    Location: Toronto, Canada
    Posted: March 19, 2026
    Deadline: April 28, 2026