Senior Marketing Manager, Customer Engagement
RELXJob Description
About the Role
We’re looking for a Senior Marketing Manager, Customer Engagement Marketing to lead strategies that strengthen customer adoption, engagement, and long-term loyalty.
You’ll collaborate across marketing, customer success, and regional teams to design inclusive programs and measurable campaigns that turn users into advocates.
Responsibilities:
Lead customer engagement marketing strategy aligned with business goals
Develop programs that support retention, growth, and advocacy
Create customer-focused campaigns using insights, storytelling, and automation
Collaborate across teams to ensure alignment and scalability
Track performance and optimize programs using data
Requirements:
Experience in marketing with a focus on customer engagement
Ability to lead strategy and manage projects across teams
Strong communication and colla...
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