Senior Marketing Manager – Customer Growth & Lifecycle, Marketing

Description
Join Amazon South Africa as the Senior Marketing Manager – Customer Growth & Lifecycle, where you will shape how millions of customers discover, experience, and engage with Amazon. This is a high-impact role at the center of customer experience and business growth, owning the strategy that drives acquisition, repeat purchase, and long-term value.

You will be the single-threaded owner of customer funnel growth, defining and scaling lifecycle programs that influence how customers perceive value and build habits with Amazon. This role goes beyond campaigns. You will use data, experimentation, and customer insights to design end-to-end experiences across touch-points that drive meaningful and sustained growth.

- Own lifecycle strategy across acquisition and engagement, driving NTA, repeat purchase, and customer value
- Design and scale programs that make Amazon’s value proposition clear, compelling, and easy to discover
- Lead cross-channel execution ...