Posted:
March 02, 2026
Location:
Heredia, Heredia Province, Costa Rica

Job Description

Senior Network Operations Shift Lead (Workflow Coordinator - WFC)

The Opportunity: We are seeking an experienced Senior Network Operations Shift Lead (WFC) to deliver operational excellence for the global network and other infrastructure platforms. Operating within a follow-the-sun model, you will be responsible for the command-and-control function for a global team of network and infrastructure analysts across regions. This role demands not only exceptional leadership in operational coordination but also technical experience to guide incident resolution and uphold the highest standards of service delivery within a complex, high-pressure environment. If you thrive on leading critical operations and ensuring seamless global network stability and performance, this role is for you.

Key Responsibilities:

  • Global Operational Command & Control: Lead and direct shift activities, serving as the primary operational and technical authority. Mainta...
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    Job Overview

    Job Type: Full time
    Location: Heredia, Costa Rica
    Posted: March 02, 2026
    Deadline: April 11, 2026