Senior Network Support Engineer: Lead, Automate & Elevate

Cisco is seeking a Customer Engineer in Mexico City to empower customers with ThousandEyes for performance monitoring. The role involves providing advanced technical expertise, creating documentation, and mentoring junior engineers. Candidates should have a degree in Computer Science and 5-8+ years of experience in technical support or engineering. Strong networking knowledge and automation skills are essential. This position will require clear communication with both technical and non-technical users.
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