Senior Network Support Specialist (Tier II Escalations)

Softgic S.
Full-time Buenos Aires, Ciudad Autónoma de Buenos Aires Gestión y operaciones
Posted:
March 03, 2026
Location:
Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina

Job Description

A technology services company in Buenos Aires is seeking an experienced Customer Care Representative Tier 2 to handle complex customer and network-related issues. Candidates should have strong hands-on network troubleshooting experience and work collaboratively with support and engineering teams. This role requires excellent communication skills and a customer-focused mindset, with responsibilities including diagnosing network problems and providing technical guidance to customers.
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Job Overview

Job Type: Full-time
Location: Buenos Aires, Argentina
Posted: March 03, 2026
Deadline: April 12, 2026