Senior Networking & Systems Support Engineer

A technology support firm seeks a Senior Technical Support Engineer to deliver advanced assistance for its software. The position requires extensive Linux and FreeBSD experience, as well as strong customer-facing skills. Candidates should be proficient in network protocols, SNMP monitoring, and have skills in scripting and communications. The role involves troubleshooting customer issues, maintaining ticket queues, and providing documentation and training materials. Reliable candidates with a Bachelor's degree or equivalent experience are encouraged to apply.
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