Senior NOC Analyst

Knowledge, Skills & Experience Required

• 3+ years' experience in a Network Operations Center or technical support role.

• Strong catch-and-dispatch coordination experience.

• Strong call-handling skills for both internal and external stakeholders.

• Understanding of IP networking concepts and protocols (BGP, OSPF, MPLS, VLANs, TCP/IP).

• Experience with network monitoring and ticketing systems.

• Working knowledge of Linux-based systems and traditional networking environments.

• Basic understanding of network automation concepts and tools such as Ansible and Python.

• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.

• Ability to work in a fast-paced environment with shifting priorities.

• Excellent communication, documentation, and collaboration skills.