Senior NOC Engineer

Senior NOC Engineer / Network Administrator (US MSP)

Location:
Remote

Working Hours:
Eastern Standard Time (EST)

Role Overview

We are seeking an experienced
NOC Engineer / Network Administrator
to join a growing US-based Managed Service Provider (MSP). This role sits within a
Network Operations Center (NOC)
environment and is responsible for monitoring, troubleshooting, and resolving complex network and infrastructure issues across multiple client environments.

This is a
hands-on, escalation-level role
, ideal for
Tier 3 or Tier 4 engineers
with strong experience in MSP operations, network administration, and service delivery through structured platforms such as
ServiceNow
and
LogicMonitor
.

Key Responsibilities

• Monitor and manage network, server, and infrastructure alerts through
  LogicMonitor
• Triage, troubleshoot, and resolve incidents delivered via
  ServiceNow
• A...