Senior Officer, Customer Engagement & Partnership

The Senior Officer will support the execution of customer engagement initiatives and partnership programs that enhance loyalty, drive advocacy, and create cross-sell opportunities. This role focuses on operational excellence, partner coordination, and campaign integration to ensure smooth delivery of engagement activities and partnership activations.

The ideal candidate is detail-oriented, proactive, and passionate about creating meaningful customer experiences through strategic collaborations.

**Your Responsibilities**

+ Assist in managing the **partnership onboarding process** , ensuring timely documentation, approvals, and activation.
+ Coordinate **day-to-day communications** with partners and internal teams to maintain alignment and resolve operational issues.
+ Support the execution of partnership activations across marketing campaigns, digital journeys, and customer programs.
+ Monitor and track partnership performance metrics (engagement, ...