Senior Omnichannel Fraud, Chargeback & Payment Analyst

Swarovski

Full time Bandar Bayan Baru, Pulau Pinang Financial Specialists

Posted:

June 11, 2026

Location:

Bandar Bayan Baru, Pulau Pinang, Malaysia

Job Description

About the job
Your responsibilities include, but are not limited to:
Lead initiatives to improve authorization rates and reduce costs
Translate fraud & behavioral data into strategic actions and business cases
Lead discussions with strategic Fraud prevention partners on dispute performance & fraud strategies
Have a pivotal role & a proactive approach in Fraud attacks, work collaborately with Internal & External stakeholders to mitigate risks
Daily execute of risk and fraud analysis against high risk orders and online & offline transactions, including customer contact, with a focus on maximizing revenue through enabling business & potential loss reduction
2nd level support for consumer service requests and inquiries for payment and fraud-related inquiries
Dispute management process owner – Handle end-to-end chargeback lifecycle
Collect & analyze on-line payment- & fraud prevention-related data from hig...
                

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Job Overview

Job Type: Full time

Location: Bandar Bayan Baru, Malaysia

Posted: June 11, 2026

Deadline: July 21, 2026