Senior On-Site Service Specialist

Responsibilities

• Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail.
• Delivery of mail and printing projects throughout the customer's site.
• Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery.
• Download jobs from email or print queue, sizing, reproducing, sorting and finishing.
• Establishing and maintaining quality controls to ensure work accuracy.
• Responding to first‑level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines.
• Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of workspace.
• Running reports.
• Keeping logs of downtime, repairs and meter c...