Senior Operations Leader in Personal Investing

Join Manulife as Head of Operations for Personal Investing, where you will lead operational strategies and risk management initiatives. Drive process efficiency in a hybrid working environment.
As a key member of the leadership team, you will oversee all operational functions of broker-dealer and RIA businesses. Your role will emphasize regulatory compliance and improving service levels while collaborating closely with cross-functional teams. Focus on operational excellence and strategic growth to meet the needs of clients and advisors alike.
Key Responsibilities:
• Lead operational functions supporting broker-dealer and RIA businesses
• Develop and implement operational workflows for efficiency
• Collaborate with compliance to uphold regulations
• Utilize analytics to enhance service delivery and operations
• Foster a culture of accountability in the operations team
Requirements:
• Bachelor’s degree in a relevant field
• 12-15 years in financial services ...