Senior Operations Manager

Are you a strategic operations leader who knows how to turn governance, risk and compliance into measurable performance? Our client is seeking a Senior Operations Manager to take ownership of operational performance, contract management and strategic optimisation across the business.
Responsibilities:
Provide strategic input into business planning and drive continuous operational improvement
Direct and coordinate operations in line with contractual, regulatory and governance requirements
Manage and review outsourced operational contracts, including SLA adherence, fee negotiations, and performance reporting
Lead process optimisation, cost efficiency initiatives and operational transformation projects
Oversee operational risk management, mitigation strategies and compliance with applicable regulations
Manage and report on operational budgets, ensuring strict adherence and financial discipline
Strengthen stakeholder relationships across service providers, members ...