Senior Operations Manager - Property / Surveyor Industry

Role Overview

Our client in the UK is seeking a Senior Operations Manager to oversee and streamline their operational functions. This role is ideal for a strategic, self-driven professional with a proven track record of managing teams, improving processes, and implementing systems that enhance efficiency across a growing business. You will be responsible for the day-to-day operations, while also developing and optimizing operational frameworks to support future growth.

Key Responsibilities

• Lead, mentor, and manage the operations team, including Operations Manager and Facilities staff, ensuring high performance and accountability.
• Develop, implement, and maintain operational systems, policies, and standard operating procedures (SOPs) to enhance efficiency, consistency, and scalability.
• Monitor, measure, and improve operational performance using KPIs, workflow analysis, and continuou...