Senior Operations Manager - Retail Facilities

Lead operations as the Senior Operations Manager for retail facilities at Upper Canada Mall. Drive maintenance efficiency while ensuring tenant satisfaction and operational excellence.
In this senior role, you will utilize your extensive operations experience to oversee property maintenance and improve the mall’s systems. Collaborate with diverse teams, manage budgets, and implement best practices that foster a positive shopping environment. Your leadership will play a key role in both customer satisfaction and operational efficiency.
Key Responsibilities:
• Develop and manage annual operating budgets and forecasts
• Conduct regular inspections and enforce maintenance protocols
• Implement energy management and sustainability practices
• Build strong partnerships with tenants and service providers
• Direct tenant improvement projects in collaboration with other teams
Requirements:
• 5+ years in operations management in complex retail settings
• Proven expe...