Senior Operations Specialist, Customer Logistics

Senior Operations Specialist, Customer Logistics

Coordinate with CLT and Operation Team on the documents related to all shipments to track and advise arrival / departure schedules.

Oversee all forwarding activities, ensuring smooth coordination between Clients, Customer Service, Commercial, Customs, Carriers, and Vendors for both inbound and outbound operations.

Ensure accurate and timely preparation, filing, and maintenance of all documentation for inbound and outbound shipments.

Oversee daily movement reports, MPTS summaries, ROT submissions, and ZB declarations for internal and external haulage.

Manage documentation through Johor Port's JCTS system, including delivery requests, pre-advice, manifests, and stacking reports.

Prepare and maintain additional supporting documents such as invoices, packing lists, chronology reports – if needed, BLs, LOA/LOI, CLA certificates, CPC insurance, Notices of Arrival, Freight Invoices, Contai...