Senior Order Management Lead: Customer Service & Ops

Johnson & Johnson is seeking a Sr. Supervisor in Bogotá, Colombia, to lead a team of up to 15 analysts within the GS Commercial Services Order Management team. The role emphasizes delivering exceptional customer service while managing day-to-day operations and ensuring compliance with quality controls.

The ideal candidate will have at least 6 years of experience in customer services and project management, with strong leadership and analytical skills. Competence in ERP platforms like SAP and Salesforce is a plus.