Job Description
Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, follow ups, answering insurance queries, billing, answering calls and checking emails on a regular basis, as well as acting as a team lead strong Responsibilities strong Greet patients clients secure nature of visits and direct to appropriate individual department provide routine information about the hospital when necessary Handle phone inquiries from patients and others screen calls to ascertain nature and urgency of inquiry refer callers as appropriate and or schedules appointments Register new patients follow up patients and update existing files by collecting patient details Also respond as appropriate to inquiries from patients regarding treatment benefits and billings coordinate the resolution of related problems Ensure payor eligibility verification Provides information about medical insurance coverage...
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