Senior Patient Service Associate, NurseFirst

About Us
Woodlands Hospital is a next‑generation healthcare system in Singapore, designed from the ground up to meet the future of care. As a new integrated acute and community hospital with specialist outpatient services and innovative care models, we go beyond traditional hospital walls to deliver person‑centred, connected, and seamless care.
Our mission is to redefine healthcare for a rapidly aging and diverse population through digital innovation, preventive health, and strong partnerships with the community. With a deep commitment to team‑based care, sustainability, and health equity, Woodlands Hospital is not just about treating illness - we are building a healthier future for all.
Why This Role Matters
NurseFirst is a public‑facing tele‑triage service that complements emergency services by providing timely guidance and directing patients to appropriate care pathways. This role is essential in supporting the administrative and operational workflow behind the tele‑tria...