Senior Player Support Agent

Lionbridge

Full-time Warsaw, Masovian Voivodeship Computer Occupations

Posted:

February 18, 2026

Location:

Warsaw, Masovian Voivodeship, Poland

Job Description

Senior Player Support Agent
 Warsaw, Masovian, Poland, 03
As a Player Support Agent, you will be the front line in providing exceptional support to our diverse community of players, resolving issues, and enhancing their overall gaming experience. The ideal candidate will be digital savvy, have a deep understanding of the casual gaming landscape, and a passion for building strong relationships with our players.

What You Will Do
Provide excellent customer service to players, responding to their ticket inquiries, and resolving their problems in a timely and professional manner.

Troubleshoot technical issues that players may encounter while playing the game, including software, hardware, or connectivity problems.

Collect feedback from players regarding game features, bugs, and user experience, and pass this information to the relevant teams such as development or quality assurance.

Enforce t...
                

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Job Overview

Job Type: Full-time

Location: Warsaw, Poland

Posted: February 18, 2026

Deadline: March 30, 2026