Senior Practice Manager, Professional Services - India

As a Senior Practice Manager within Professional Services, you will handle aiding Practice Directors/Regional PS Leaders with managing Professional Services. You will be accountable for Cornerstone’s growing customer and partner base on the design, implementation, and ongoing support of the full suite of products and services. You will also manage and handle project or account escalations and provide pre-sales support when needed. You will be responsible for ensuring on-time, high-quality deliverables and high levels of client satisfaction. You will be responsible for mentoring project team members in all facets of project governance including developing project scope, timelines, budgets, and deliverable schedules. You will also identify opportunities with existing customers for additional services.

In This Role You Will:
Build Practice by establishing processes, procedures, and templates for pre-sales through delivery experience.

Support the Services Sales on purs...