Senior Process Improvement Leader — Banking & FS (Hybrid)

A leading BPO company seeks a Senior Manager for Process Improvement to enhance operational efficiency and service excellence. The role involves leading process improvement initiatives, employing Lean Six Sigma methodologies, and collaborating with cross-functional teams. Ideal candidates should have 5+ years of managerial experience in the BPO industry, specifically in Banking, Financial Services, or Collections. This position requires strong analytical and leadership skills, and the willingness to work onsite or hybrid in Clark, Pampanga.
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