Senior Process Manager

Our client, a Financial company, is looking for a Senior Process Manager for their Richmond, VA location. Responsibilities:

+ This role will be responsible for independently managing daily activities that support key control/operational processes and drive quality outcomes, as well as providing first-class support to end-users across the enterprise, while identifying, vetting, and implementing improvements that enhance efficiency, accuracy, and control outcomes without disrupting existing systems.

+ Independently manage recurring activities with flawless delivery.

+ Drive quality and compliant outcomes for key control and operational processes, with e zero self-inflicted non-compliance issues, and supported by the collection of defensible evidence.

+ Leverage process management concepts and tools (e.g. CTQs, SIPOCs, Swimlanes, RACIs, etc.) to drive clarity and understanding about how existing processes occur, as well as improvement opportuni...