Senior Product Experience Manager I

As the Senior Product Experience Manager I you will be responsible for the oversight and strategic direction for product improvements that directly impact the customer experience. You will prioritize requirements that are most meaningful to the customer, partner and collaborate with product teams, influence product design, align with leaders across the organization, and monitor performance against goals. 

Your initial focus will be the Reference Labs line of business, and you will lead by advocating for the customer and the Customer and Technical Support organization. This role is ideal for a highly organized individual with a strategic mindset, a high level of process and technical acumen, excellent communication and collaboration skills, and the ability to adapt to shifting priorities quickly and efficiently.

In this role: