Senior Product Manager Activation and Fulfillment

Job Purpose:

The Senior Product Manager for Activation and Fulfillment plays a critical role in ensuring seamless account activation, fulfillment, and funding processes. This involves owning and managing the downstream onboarding journey while driving operational efficiency and enhancing customer experience. This role requires strong collaboration with stakeholders, a data-driven approach, and a focus on delivering measurable business outcomes

Key Objectives:

• Define and implement the product strategy and roadmap for activation and fulfillment services.
• Conduct thorough market research to identify trends, opportunities, and gaps in the activation and fulfillment space.
• Partner with stakeholders, including Compliance and Operations, to reduce backlogs, improve TAT, and ensure alignment with organizational goals.
• Enhance customer experience by optimizing workflows and communications
• Monitor performance metrics and continuous...