Senior Product Manager

Senior Product Manager for AI and Automation

PagerDuty is a leader in Digital Operations Management, helping organizations deliver a perfect digital experience. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.

Key Responsibilities

• Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-premises deployments.
• Lead product definition for the agentic layer of PagerDuty’s automation platform — the Skills, Tools, and Connectors that enable AI agents to act autonomously in production environments.
• Define the model for how autonomous SRE agents interact with automation primitives: invoking runbooks, triggering Actions, calling external APIs via Connectors, and escalating when confidence is low.
• Work closely with engineering to define the trust, safety, and audit ...