Job Description
We are seeking a seasoned Senior Product Owner for Regional Claims – to drive priorities and alignment for Claim capabilities across multiple product line and distribution in APAC across 10 markets:
- Individual Personal Lines (IPL) excluding Automotive
The Senior Product Owner will work closely with both the Sales and Claim head of product lines and distribution to define the claim strategy, initiatives and roadmap to optimize the investment allocated for technology delivery. This role will work closely with the Claim Technology delivery to balance regional standardization with local requirements, while ensuring claims processes deliver efficiency, automation, and superior customer experience.
This is a pivotal leadership role shaping the future of digital claims, with a mandate to drive digital adoption (DFNOL), straight-through processing, customer satisfaction (NPS), cost efficiency, and claims performance across multiple markets and distribu...
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