Senior Product Owner

Te Whiwhinga mahi | The Opportunity

As a Senior Product Owner, you’ll be a product expert and advocate within our Technology Retail domain, partnering with stakeholders to shape and influence the roadmap and performance of our CRM, data and digital products. This is a hands‑on senior role. You’ll actively work with squads to define problems, shape solutions, and enable meaningful outcomes aligned to our Contact31 strategy.

You’ll operate in a complex, multi‑squad environment, often working across multiple product areas and initiatives within Retail. You’ll align stakeholders, guide teams through ambiguity, and ensure decisions are grounded in customer value, commercial impact, and practical delivery realities.

This role works within a shared Retail–Technology backlog, with real opportunity to influence priorities, anticipate future value areas, and support a shift towards a DevOps approach where teams own and support the pr...