Senior Product Quality Engineer (Systems & Support)

Role Overview

We are seeking a high-caliber Senior Product Quality Engineer to lead the quality lifecycle of our medical application and firmware. You will be the technical glue between our clinical users and our engineering team. This is not a standard check-the-box QA role; you will be responsible for investigating complex system failures, performing deep-dive firmware testing, and translating real-world clinical challenges into actionable engineering solutions.

Key Responsibilities

• Clinical Triage & Root Cause Analysis (40%) – act as the highest level of technical escalation for clinician-reported issues and perform deep-dive forensic analysis on system logs, firmware behavior, and app performance to identify root causes.
• Post‑Market Surveillance – identify patterns in field failures and advocate for long‑term technical debt resolution.
• Deep‑System QA & Validation (40%) – design and execute complex manual test suites that s...