Senior Product Support Engineer

**Are you excited about working with cutting-edge technologies?**



**Would you like to work with our Zero Trust portfolio?**



**Join our Global Escalation Team**



You will become a key technical contributor within a global expert team. You will be responsible for the escalations of Akamai's Enterprise Access and Security Group.



**Partner with the best**



You will provide advanced escalation product support for security products on the market. Including our unique Zero Trust Security platform. You will be focusing on a cutting-edge suite of services to ensure application and network performance. Reliability and security for users connecting through the Akamai Zero Trust platform.



As a Product Support Engineer, you will be responsible for:



+ Building and maintaining a knowledge of the PacketFence product and assessing new product features.

+ Running pr...