Senior Product Support Engineer

Akamai Technologies, Inc.
Full-time United States, United States other-general
Posted:
June 10, 2026
Location:
United States, United States, United States

Job Description

**Are you excited about working with cutting-edge technologies?**

**Would you like to work with our Zero Trust portfolio?**

**Join our Global Escalation Team**

As a Senior Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of Akamai's Enterprise Access and Security Group. We're looking for excellent technical staff to create and support core technology to deliver a secure, accelerated experience to enterprise customers.

**Partner with the best**

In this role, you will provide escalation support for security products including our Zero Trust Security platform. You'll focus on cutting-edge services, ensuring application and network performance, reliability, and security for users connecting through Akamai's Zero Trust platform.

As a Senior Product Support Engineer, you will be responsible for:

+ Providing Escalation Support to resolve issues that w...

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Job Overview

Job Type: Full-time
Location: United States, United States
Posted: June 10, 2026
Deadline: June 14, 2026