Senior Product Support for Rally Integration

Drive technical innovation as a Senior Product Support specialist for Rally in Montreal. Specializing in Python automation and REST API integrations, your role focuses on enhancing data synchronization with Jira Cloud.

This role demands a mid-to-senior level individual with deep expertise in scripting and workflow automation. You will configure necessary integrations, troubleshoot technical issues, and work directly with business teams to ensure optimal performance of our systems while promoting system reliability and scalability.

Key Responsibilities:
• Automate data synchronization between Rally and Jira workflows
• Develop scripts for thorough data extraction processes
• Debug and troubleshoot integration issues for both systems
• Ensure performance reliability of Rally products
• Onboard business squads effectively to the Rally system

Requirements:
• Expertise in RESTful APIs and their programmatic use
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