Senior Product / UX Designer (AI & CX)

Who are we: We are partnering with a business in the Business Process Outsourcing / Customer Experience (CX) space, so experience within BPO, contact centres or customer support environments is essential for this role.

Who are we looking for: A Senior Designer who can bridge product, AI and communication design - someone who thrives on simplifying complex systems into intuitive, user-friendly experiences.

What you will focus on:

• Designing digital products (platforms, dashboards, web apps)


• Creating user journeys, wireframes and high-fidelity UI


• Shaping AI-driven experiences (chatbots, voice interfaces)


• Translating technical concepts into clear, engaging design


• Contributing to brand, campaigns and investor storytelling


• Collaborating with product, engineering and AI teams

What they are looking for: