Senior Production Manager - Murex

Join Murex as a Senior Production Manager and transform client integration in the fintech space. Utilize your capital markets expertise to enhance operational excellence.

In this key role, you will serve as a pivotal partner to your clients, improving Murex’s impact throughout their production instances. Your responsibilities will include managing client satisfaction metrics, advising on effective support strategies, and fostering communication across teams to ensure smooth operations. Additionally, your leadership will be vital for implementing client-specific directives.

Key Responsibilities: • Lead development of trusted client relationships • Ensure effective management of production support • Monitor and enhance operational quality and KPIs • Manage client change requests and staffing needs • Develop streamlined processes for client interactions

Requirements: • Minimum 8 years of relevant IT experience in capital markets • Proven ability to manage relati...