Senior Program Manager

Our client in the telecommunications sector is seeking a Senior Programme Manager on a contract duration of 12 months.

Digital experience, multinational programmes and migration/integration experience.

Experience managing large projects with global experience.

• Providing the leadership for problem solving and manage the operations of a team of professionals responsible for troubleshooting, escalation, and resolution of reported production issues across suite of Supported Applications.
• Provides the leadership for developing Minor Enhancements and Factory projects.
• Expected to optimise production support processes, ensure adequate capacity to meet SLAs, and develop strong relationships with the Application Development team, Quality Assurance, Hosting, and Client Services teams.
• Responsible for developing the skills and knowledge of the support team, promoting the growth of each individual and building a well-balanced, highly skilled ...