Senior Program Specialist

The Manulife Contingent Workforce Program is seeking a Senior Program Specialist who is accountable for the day-to-day activities of the SOW Program. The role is responsible for SOW management from contract intake, ensuring consistency with the SOW contract terms, through to payments and service completion. This role will support the statement of work (SOW) business and assist People Leaders globally with all facets of the process: SOW setup, resource on and offboarding, project and assignment management activities, invoicing, customer support, training, etc. with varying degrees of complexity and/or sensitivity, ensuring quality and delivery terms are adhered to and achieved.

The Senior Program Specialist is a key resource, responsible for building relationships with key members within the organization including People Leaders, Procurement, Legal, Human Resources, Finance, etc. In addition, the Specialist will be consulting with third party vendors in relation t...