Job Description
Senior Project Manager, CoE, GCM, Contract Logistics, Global.
This is a global individual contributor role responsible for defining, governing, and continuously improving global customer management standards across DSV's Contract Logistics organization.
This role acts as a global subject matter expert and custodian of customer management frameworks, partnering with Global and Regional Contract Logistics teams to drive consistency, excellence, and scalability in how customers are managed worldwide.
Key Responsibilities
The role includes, but is not limited to:
Define and maintain global customer management standards, frameworks, and best practices for Contract Logistics.
Act as a global subject matter expert and advisor on customer management topics.
Support regions and countries in managing strategic, multi-country, and complex customers.
Drive customer experience and continuous impr...
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