Senior QA Auditor — Call & Chat Quality

A leading IT services firm in Medellín seeks a Sr. Quality Evaluator to monitor and evaluate communications across various channels. Responsibilities include evaluating call quality, participating in quality audits, and ensuring process efficiency. Ideal candidates should possess an Associate's Degree and have 3-5 years of relevant experience. Strong attention to detail and exceptional communication skills are necessary for this full-time position aimed at achieving operational excellence. Join us to drive quality assurance efforts and contribute to business success.
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