Senior Quality Control Analyst (4743)

Description

This role includes reviewing No Further Action (NFA) decisions to ensure alerts are closed appropriately where investigations have not identified suspicious activity, negative media, or any other grounds to file an STR or recommend an RTC. In addition, the Senior QC Analyst is responsible for RTC approvals, ensuring sound judgment is applied in determining whether to exit or retain the customer.

Job Accountabilities

• Validate investigative outcomes across STR, NFA, and RTC decisions, including confirming RGS where applicable, ensuring STRs are filed as soon as practicable, verifying NFA closures are appropriate where no suspicious activity exists, and approving RTCs to ensure sound decisions on customer exit or retention.
• Incorporate procedures, job aids, and regulatory findings into a holistic case review.
• Review case file and transactional data to ensure that all reportable transactions are submitted.
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