Senior Quality Specialist

The Senior Quality Specialist is responsible for driving and maintaining the highest standards of food quality, safety, and regulatory compliance across all cilantro stores operations. This role acts for quality assurance and food safety, leading audits, root-cause investigations, supplier evaluations, and continuous improvement initiatives. The Senior Quality Specialist works closely with the QA & FS Manager, operations teams, and external suppliers to embed a culture of quality throughout the business.
RESPONSIBILITIES

• Quality Assurance & Food Safety
•   • Develop, implement, and maintain HACCP plans, quality control procedures, and food safety management systems (e.g., ISO 22000, FSSC 22000).
•   • Conduct regular internal audits, inspections, and product evaluations to verify compliance with company standards and local/international food safety regulations.
•   • Investigate customer complaints and non-conformances; lead root-cause analysis and ...