Senior Receptionist & Switchboard

Receptionist & Switchboard, Managed Services

Responsibilities

• Courteously meet and welcome customers and general members of the public
• Answer, screen and direct all incoming calls
• Assist visitors with visitor badges
• Responsible for meeting room schedules
• Review and update internal telephone directory
• Monitor and ensure the reception area is kept tidy and projects a business‑like image
• Perform administrative support tasks

Education & Experience

• High School Diploma or equivalent experience
• Minimum 1-2 years of experience working in a reception or switchboard position

Skills

• Excellent interpersonal skills with the ability to quickly develop business relationships
• Strong self‑motivation to drive results
• Excellent communication skills both verbal and written
• Effective use of Microsoft Office
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