Senior Research Scientist (Must be based in UK)

Senior Research Scientist (Must be based in UK)

London, United Kingdom

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

We are looking for a Senior Research Scientist to join our world-class team and lead cutting-edge work on large language model (LLM) post-training. This is not just about applying standard fine-tuning techniques - it's about building the future of dialogue systems with novel approaches to reasoning, reinforcement learning, audio-first LLMs, and more. As a Senior Research Scientist at PolyAI, you’ll lead impactful research p...