Senior Retail Operations Executive

Hermès

Full time Hong Kong, Hong Kong Top Executives

Posted:

March 02, 2026

Location:

Hong Kong, Hong Kong, Hong Kong

Job Description

Responsibilities:
Assist to monitor the compliance of store operations policies and procedures in accordance with local and group operations guidelines.
Closely communication with store teams to drive operational excellence and resolve issues promptly.
Conduct monthly store briefings and store visits across Hong Kong and Macau to ensure operational standards and provide on-site support.
Host regular training sessions and workshops for store operations and stock teams to enhance knowledge and performance.
Support project deployment across stores, ensuring timely implementation and adherence to standards.
Analyze operational data and prepare comprehensive reports for management review, offering insights and recommendations.
Assist in planning and execution of special sales events and pop-up activities, ensuring smooth operations and customer experience.
Coordinate with internal and external stakeholders on op...
                

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Job Overview

Job Type: Full time

Location: Hong Kong, Hong Kong

Posted: March 02, 2026

Deadline: April 11, 2026