Senior SaaS Support Advocate – Email & Chat (Bilingual)

Boldr is looking for a Senior Customer Advocate in Chihuahua, Mexico. You will provide customer support via email and chat, resolve inquiries, and process returns and exchanges. Candidates should possess a Bachelor's degree, 3 years of customer service experience, and strong written English and German skills. This role values curiosity, passion for client satisfaction, and attention to detail. Remote work is supported, requiring a reliable home office setup.
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