Senior Sales Operations Officer

ROLES & RESPONSIBILITIES:

To support and enhance sales operations by ensuring accurate master data management, efficient system maintenance, and timely operational support to Sales Team, while driving process improvements and maintaining data integrity across multiple platforms.

1. Commerce Systems & Data Management

• Manage and maintain customer and material master data across systems, ensuring accuracy and consistency.
• Troubleshoot system issues based on Sales user feedback and provide support for sales operations tools.
• Administer user access and maintain internal workflow tools.

2. Sales Operations Support

• Provide daily operational support to the Sales Team to ensure smooth business operations.
• Support dealer admin users with customer data update requests in a timely and professional manner.
• Perform Point of Sales Materials delivery or...